Free isn't always free. Zen Cart, while a free download, requires you to handle all the aspects of eCommerce on your own. You'll have to pay for a domain name, hosting, and SSL, and go out of your way to ensure your site is PCI compliant. There is no central development team to handle your tech support issues, and you'll have to rely on the Zen Cart community. Setup and design are also best handled by someone with coding know-how, and if this doesn't describe you, be prepared to pay top dollar for a competent designer and developer.
With 3dcart, you can forget about all those limitations and extra costs. Your plan includes hosting, top-of-the-line security, and 24/7/365 tech support when you need it. Over 100 mobile-ready themes are available and ready for you to customize. And best yet, all the features you need are built right in.
Zen Cart's admin is underwhelming and hard to learn. There are tons of options, but they're not organized in a way that makes them easy to understand. 3dcart, however, has an intuitive admin panel that's easy to learn, and support is always available to help you.
Zen Cart comes with few SEO tools, which are a necessity in today's eCommerce market. 3dcart's included features are much more robust, and built to help you dominate Google searches and reach more customers.
“Zen Cart looked great at first, but I soon realized what I was in for. About the third time I had to reinstall because a software upgrade, theme, or module crashed my store, I knew it was time to look elsewhere.”
– Former Zen Cart Merchant
Zen Cart warns you that some themes and modules will break your store's security, causing you to lose PCI compliance. This is a nonexistent issue with 3dcart: not a single theme or app will ever cause an issue, let alone one that breaches your security!
3dcart is partnered with over 160 payment providers around the world, so you can let your customers make their purchases with their favorite method.
Zen Cart has very few payment gateways, limiting the options you can provide your customers and turning some shoppers away.
The 3dcart platform is developed in-house and our tech support is available 24 hours a day, every day of the year including holidays, ready to help you make the most of your online store.
Zen Cart is open source, leading to inconsistent design and development that doesn't always play nice, and you have no options for support but to rely on the community.