Vtex Review of Themes, Support, Pricing and Functionality

Vtex vs 3dcart online store comparison

vtex review

VS.

Vtex alternative
3dcart ecommerce features
Vtex Ecommerce Features

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About 3dcart and VTEX

Vtex vs 3dcart

VTEX was founded in 1999 by Geraldo Thomaz and Mariano Gomide de Faria, both mechanical engineers in Sao Paulo, Brazil, with the goal of creating a powerful eCommerce platform that could serve the multiple needs of large businesses, including both B2B and B2C sales. VTEX reached a milestone in 2007 when VTEX won the bid for creating Walmart's global eCommerce website in Brazil and the UK. Since those days, VTEX has added several more of the world's biggest brands to its roster of customers. Let’s dive into the VTex ecommerce review and see how it stacks up vs 3dcart.

3dcart vs Vtex

3dcart was born in the late 1990s from the firsthand eCommerce experience of Gonzalo Gil, CEO. Gonzalo was frequently commissioned by online store owners to create custom solutions for their eCommerce software. Noticing that his clients frequently requested similar features that were missing from their existing platforms, Gonzalo developed 3dcart as an all in-one eCommerce software solution that would include every one of these crucial features right out of the box. Today, 3dcart continues to grow with cutting-edge online business features all within a platform usable by any size of business, from garage-based entrepreneurs all the way up to international enterprises.

Selling online with 3dcart vs. selling online with VTEX

3dcart: eCommerce for Everyone. VTEX: eCommerce for Enterprise Elite.

There is no doubt that VTEX offers a very powerful eCommerce platform, and a look at their customer list will display the names of several prominent brands. However, if you're just starting out, VTEX is miles away from what you need for your online store. The platform is incredibly technical and built for large enterprises only — and the pricing is far out of range for a new, growing business. In fact, VTEX bases its pricing solely on your projected annual sales, so you can't get a solid number without a direct quote from a representative. Their sample pricing calculator suggests a $500 a month plan for even the smallest business, which tells you right away that VTEX is only for businesses already pulling in thousands of dollars in revenue at minimum, if not millions per year. And on top of that, VTEX skims from your profits with transaction fees on every sale you make, which slows your growth.

Vtex ecommerce themes

3dcart, on the other hand, is made to help businesses of any size. A powerful set of industry-leading eCommerce tools is included so you can build, market, and grow your business from its very beginnings toward a future of massive success. And with pricing as low as $19/month (lower with an annual plan!), and no added transaction fees to cut into your revenue, anyone can set foot on the path to fulfilling their eCommerce dreams. This makes 3dcart the perfect alternative to Vtex.

3dcart vs. VTEX feature comparison

Convenient, user-friendly, affordable eCommerce vs. a highly technical and expensive platform

sad emojiEase of Use

Since VTEX is targeted at large businesses, it's assumed that you'll have dedicated staff with development knowledge to help you run your website — and you're going to need it. Even experienced users report issues like poorly-designed software interfaces that make common tasks confusing. In contrast, 3dcart makes it easy to build and manage your online store through an intuitive dashboard that anyone can use, no coding skills required.

sad emojiAccessibility

To create an online store with VTEX, you need to go through a time-consuming process of making contact with a specialist for a consultation, receiving a quote, and then waiting for your site to go live. But with 3dcart, you can simply sign up for a free trial, choose your plan, and start building — and launch whenever you're ready.

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“I wanted to use VTEX because I wanted an online store with no limits. It turned out to be way too expensive considering how much time and effort I had to pump into it just to get my store working. I didn't think about the fact that all those big businesses in VTEX's customer list are big enough to have full-time staff to run their websites and to pay for VTEX support. 3dcart worked out much better, and it doesn't have any of the limits I was worried about.”

– Former VTEX Customer

sad emojiVtex Pricing

Final VTEX pricing is only available through custom quotes, and while the company shows flexibility in tailoring platform costs to a business's needs, this only goes so far. To use VTEX you would pay anywhere from $250 – $500 per month at an absolute minimum, which would also mean limited support. 3dcart is both far more affordable (starting at $19/month) and far easier to budget for since you can see the pricing ahead of time.

VTEX Themes vs. 3dcart Themes

How do free VTEX store themes compete against free 3dcart themes?

Store design is an important part of your branding. Let's compare the free design templates available from VTEX and 3dcart.

Free VtexThemes

Free VTEX Themes

VTEX store design is modern, responsive, and fast. However, there are very few free themes available and all are made by third-party developers. There's also no easy way to view the free themes to compare and choose from them — instead, you need to download and install them from repositories like GitHub, meaning you also need technical knowledge just to add a theme to your store. The vast majority of VTEX websites use expensive custom design because there are so few other options.

Free 3dcart themes

Free 3dcart Themes

3dcart offers a wide selection of free store templates that are built to fully modern standards and provide a variety of designs, layouts, and color themes to fit any brand. Our 3dcart Theme Store has previews of every single theme installed on sample websites for you to compare as closely as you want. Installation takes seconds and is done directly in your 3dcart dashboard. Plus, 3dcart themes are specially optimized for speed, SEO, and mobile-friendliness, and can be customized with standard HTML and CSS knowledge.

Maintain control of your business

3dcart gives you the tools and freedom you need to sell successfully

3dcart: Choose from over 200 payment providers

3dcart payments

3dcart has built-in integrations for more payment gateways than any other eCommerce platform today, meaning you can accept hundreds of payment types from countries on every continent.

VTEX: Fewer processors, more restrictions

Vtex payments

VTEX only accepts a quarter of the payment processors as 3dcart, and on top of that, charges a transaction fee on every sale you make — costing you both sales and profits.

24/7/365 free, fast support vs. Unreliable and expensive Vtex support

You can't sell online without a host for your website, so make sure
you choose the best for your business.

3dcart support

3dcart offers tech support through several channels in which you can reach our Client Success Team 24 hours a day, 7 days a week, all year round including holidays. Our turnaround time is prompt and our support staff is in direct communication with 3dcart developers to solve any issue. We also maintain rich online resources like a Knowledgebase and eCommerce University.

vtex support

VTEX users report unreliable tech support that can take weeks to respond, even in emergencies when a store has gone offline. And even if you're technically-minded and can handle most of the platform on your own, much of the documentation is in Portuguese despite VTEX's position as an international company. Google Translate may not be enough to communicate vital information you'll need to get things working.

Enterprise-level features available on all plans

3dcart offers the most advanced features to subscribers of every plan

3dcart plans
  • Optimized Admin Panel
  • PCI Certified Security
  • 99.9% Uptime
  • Social & Mobile Commerce
  • Search Engine Optimization
  • Responsive & Mobile Ready
  • Real-Time Shipping
  • No Transaction fees
  • 100+ Optimized Themes
  • Optimized Admin Panel Interface
  • 24x7 Support
  • Design Editor

Customers choose 3dcart as a Vtex Alternative

See what our clients have to say about us

Frequently Asked Questions

How Much Does VTEX Cost?
VTEX pricing is customized based on how many sales you have. At a minimum, you will belooking at paying $250-$500 a month as well as a portion of each sale. This is part of whatmakes VTEX and enterprise only solution.
Does VTEX Have Customer Support?
Vtex does provide limited support and some customers have found it can take a long time to get a problem solved. If you’re looking to use their documentation to fix the issue yourself, it is in Portuguese.
What are Some VTEX Alternatives?
There are VTEX alternatives on the market that offer an enterprise ecommerce solution. But if you’re looking for the best bang for your buck, go with 3dcart! 3dcart offers everything you need whether you’re a one man shop or a huge company
Can I Transfer my Existing Store Over to 3dcart?
Absolutely! We can help assist you in the switch over to 3dcart. Schedule a call with a migration specialist today!