If you’re an online merchant looking to maintain control of your business and maximize profits, Bigcommerce may not be the best eCommerce solution for your online store. In addition to hefty monthly fees, Bigcommerce clients are penalized for going over their allotted order limit, and are restricted to certain plans based on online sales per year.
3dcart’s affordable plans are tailored for small and large businesses alike, and feature absolutely no order or total sales limits. We want you to succeed, and we’re not about to penalize you for your success with unexpected fees and limitations.
As a Bigcommerce client, expect to spend a sizeable sum supplementing your store with paid apps, plug-ins and services. Bigcommerce restricts many of their basic features to their higher-tiered plans, such as customer groups, abandoned cart tools, and unlimited API calls. Furthermore, Bigcommerce lacks support for FTP access, drop shipping, wait lists, back orders, and email. As a 3dcart merchant, you’ll have access to all of these features plus much more.
Want to dazzle and captivate your visitors’ attention at first sight without putting a strain on your wallet? That might be an impossible feat as a Bigcommerce client, where you’ll have access to only 16 free themes, only 2 of which are responsive. 3dcart merchants have access to 100+ professionally designed, gorgeous responsive themes, more than half of which are available for free.
“Bigcommerce isn’t about helping small businesses succeed. Their customer support is a joke, and instead of trying to actually help their customers, they push people toward their paid apps and ‘affordable experts’ that cost close to $100/hour.”
– Ex-Bigcommerce customer
If you’re looking to sell online, in-store, and on the go, your store requires a Point of Sale system – a feature Bigcommerce sorely lacks. The 3dcart Point of Sale system is available for free to all merchants, and will allow you to accept credit cards, cash, check, money order and more, anywhere, at anytime. Gain peace of mind knowing your orders are synced every 10 minutes and that all data is securely backed up in the cloud.
3dcart supports over 160 Payment Solutions, more than any other eCommerce solution. See a full list of payment providers here.
Bigcommerce supports fewer than 50 payment gateways, leaving their merchants with little control over their online store.
Expert support that’s eager to help you resolve issues.
Unreliable support that’s eager to tell you your issue is “user-error”.
When your online store runs 24/7, it’s critically essential to your business’s success that you have access to around-the-clock direct support that is willing and capable of helping you in issues small and large. 3dcart’s friendly, expert Support Team is available 24/7/365, by phone, chat or email, to help you every step of the way on your eCommerce journey.