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Our company, VeilShop.com, has been an online entity since 2000, and in that time we have witnessed the drastic evolution of the e-commerce marketplace. Recently, we found ourselves with a hosting company that provided a shopping cart that was increasingly outdated, and technical support that lagged severely. We knew we needed to make a change, but finding a company to provide an all inclusive e-commerce solution for our 90,000 products was a daunting task. Many have flashy web sites and offer unbelievable promises, only to be a huge disappointment in the end. Our e-commerce needs were simple: 1) A user friendly shopping cart, 2) A user friendly and comprehensive admin section, 3) A stable product, and most importantly, 4) Quality technical support that responds in a timely manner.
Since the company that hosts our site literally holds the keys to the store, we performed a thorough investigation of all options prior to making a change. In the end we chose 3DCart as our solution and I’m very happy to report that our entire experience has been very positive. They have met and exceeded our expectations on all levels! We now have a website that provides our customers with real-time quantity counts and shipping dates, has a clean and professional presentation, and is flexible enough to allow us to make immediate changes as new products are added. The design team did a custom layout for us, taking into account all of our wishes, and working with the designer was a breeze. Each step of the process was quantified leaving no unpleasant surprises, and revisions were quickly updated.
We highly recommend 3DCart to anyone looking for a quality product, at a reasonable price, with approachable and accessible staff.
Beckie and Robert Walker
The Veil Shop
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