Shopping Cart Software

 
We have used the custom design service twice. The first time was when we first went online and they did a great job of "copying" the look and feel of one of our existing sites. This last time, we wanted a "complete makeover" in order to get some separation from our other websites. From the start of this second design, 3dCart knew exactly what I was looking to do and the "feel" I was looking for in our new design. The "questionnaire" that was sent was very detailed and a perfect start to this project as it gave both parties a great insight as to what was going to happen next. From the planning stage to the actual design stage, the 3dCart team was in like a "perfect rhythm" which made this process so easy for us. They answered every question we had on the design and were very quick at sending revisions and such. Overall, it was the best decision our company made with having 3dCart design our website for us. It was affordable, the people were extremely helpful, and the whole process was complete in less than 3 weeks sooner than expected!
 
I couldn't be happier! Over the years we, as do most businesses, research to see where we can "cut the fat"... and 3dCart is definitely not one of those. There are so many features and options that it is hard to believe that anyone would go anywhere else! 3dCart is the "Full Package" and they have brought our business to a whole new level!

The design process was my biggest fear! I've heard nightmare stories about website design/redesigns and I had been a part of one myself prior. After only one conversation with the designer/account manager, the designer was able to create a site that blew my mind! They translated exactly what I wanted (style, layout, feel, etc.) into one of the best looking t-shirt websites on the internet! And I thought my ideas and needs were too contradictory and broad! Props their ability to translate idea's into design and usability!

I think that the software is almost too good. Like I said, I switched from a pretty basic cart program. So, it took me a while to acclimate. After a few weeks and a few hiccups on my part, the technical support team had me going strong! Some of my favorite features are the Meta Tag Creator Tool, the ability to edit orders and payments, and the inclusion of simple Flash on my homepage!

It's been a great experience, and I recommend 3dCart to everyone! My friends in the industry can't believe that I didn't spend a fortune for my new site! Although switching everything over from another cart wasn't necessarily easy for me, it was well worth the time and money spent! I'm proud to tell people to visit my website now!

My favorite feature is adding products with all sorts of useful options such as up-selling, related products, quantity discount, rewards, you can hide it or put it as Home or Category Special or list it as Free Shipping. The inventory option is a cool way to have, it has Stock Alert, where it sends you email automatically notifying you that you are running low in stocks. Love the Inventory control option, where customer can sign up on the Waiting List until a product becomes available for purchase., which customers were duly notified via email, very helpful.

Very happy & satisfied, and will continue to be a loyal customer of 3dcart.

First, we found them on page 1 of Google. We were also on page 1 for most of our terms and worked hard to get there. It was important to us to find a cart service that understood SEO, would help us maintain our rankings through transition and improve where we needed to. After examining the optimization features offered by 3dcart it was apparent that they had experience, and the rankings of their own shopping cart was proof. Fortunately, we have maintained our rankings throughout the transition to 3dcart services.

Secondly, 3dcart seems to understand and prioritize the needs of ecommerce business managers. Many shopping carts available today are full of features but in my opinion, designed or programmed by people that don't have experience with the daily operations of an online business. A huge downfall.

And finally, 3dcart's support has been exceptional. We worked hard over the years to build a successful business and switching shopping carts was a risky proposition. I had very specific requirements and needed some custom programming to make the transition. 3dcart has been easy to work with and reasonable in their customization costs. They respond quickly to issues and have given special attention in circumstances where they probably didn't need to. We've now had them customize page layouts, add features and even more complex behind the scenes programming to facilitate our transition with minimal impact on our SERPs.

Overall we've been very pleased with 3dcart as a shopping cart service provider. Of course there are certain things that we had to customize specifically for our business but 3dcart has been great to work with for that. We now have 3 websites using their platform and look forward to new features as they continually improve the software. Switching to 3dcart has improved our day to day operations and the time savings will help us focus on growing our business.

 
We tried out a few other solutions before making the final decision to switch the 3dcart and have been very happy with our decision. It is very user friendly and clean. Some of our favorite features include the roll-over/pop-up info boxes, integrated shipping with UPS, great RMA system, Easy design changes, Shopping Engine exports, reports, and the CRM system. I’m sure there are more, these are just what come to mind. I would have to say that we have finally found a good, reasonably priced solution for our online store needs for many years to come! 3dcart addresses all of our needs and continually works on adding new, value-added features! Keep up the good work guys!

 
We are able to develop our site and code with no problems. The store manager site is great for viewing reports, customizing settings and contacting customer support. We also are using live chat software, which has been a great addition to our store. Customer support could not be better. Whether contacting 3dCart by phone or chat, they are always friendly and to the point in resolving issues quickly. Mojetto.com looks forward to using 3dCart hopefully for a long time. 3dCart is very much like us, always trying to push the envelope of what is current in the marketplace. Each new release of the store has new features that are well ahead of the curve, and gives our shoppers an experience they could not get on other websites. 3dCart is a great partner for our business!

We spent months setting up our cart with another service, Fortune3, only to find the admin features just wouldn't meet our needs, along with some other site appearance issues. We decided to give 3dCart a try. We had the site up and running in only a few days! With over 200 products, that's pretty amazing!
The admin features are awesome, and very intuitive/easy to use. And we've found that we spend far less time "managing" our site, and much more time processing orders and developing new business leads! On the customer end, they love the account features, along with points, being able to provide product reviews, and the automated RMA system.
The tech support is wonderful, and we receive replies usually within a few hours via tickets. We will be very long term 3dCart users:)