Florida Tobacco Shop Gets Responsive with 3dcart

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Since June 2014, Florida Tobacco Shop has been providing smoking connoisseurs with quality cigars and accessories sourced directly from manufacturers and wholesalers. Based in Miami, a city known for its brand loyalty and discerning tastes toward tobacco products, Florida Tobacco Shop has paid close attention to detail in an ongoing mission to greet their customers with the lowest prices and best possible service.

Cigars may be a timeless tradition, but the needs of the customer are always evolving. Mobile devices are becoming much more prevalent, and mobile-friendliness has become so important that Google now considers it when ranking search results— non-responsive sites rank poorly and potential customers are lost. It was time for Florida Tobacco Shop to go responsive, and they placed their store’s redesign into 3dcart’s capable hands.

Florida Tobacco Shop’s redesign has been an all-around success. Their entire customer base now find their site easy to navigate and comfortable to use. Fresh deals, new products, and suggested items are visible right away. Florida Tobacco Shop is extremely satisfied, and their analytics point to great improvements across the board. With responsive design, the future is brighter than ever.

Read more of the Florida Tobacco Shop’s success story here.

Why Responsive Matters

Your customers are moving forward into the mobile era. Responsive design ensures you will always be ready.

A Google survey found that:

  • Over 58% of American adults own a smartphone
  • 80% of consumers regularly use their smartphones to shop online
  • Almost 60% of website traffic is from mobile devices
  • 64% of visitors were less likely to return to a site that wasn’t mobile-friendly, while 74% were likely to return to mobile-friendly sites
  • Research predicts that by 2020, 45% of total eCommerce sales will originate with mobile devices

Ready to get responsive?

3dcart’s design services are ready to boost your business to a new level.

For a limited time, get $500 off and a free Amazon Echo Dot with any design package! Check out our design packages here!

Shipping Insurance for eCommerce sellers: Is it right for your business?

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A popular question among eCommerce sellers is, “Why should I care about insurance?” Most businesses have encountered some kind of shipping issue and have discussed whether or not they need to insure higher value packages. How you handle damaged, lost or stolen packages can determine how your customer interacts with your brand and whether or not they make repeat purchases. One of the best ways to avoid customer dissatisfaction or monetary loss is by staying proactive with insurance. In this post we will discuss  three key questions:  Should I insure it? Can I insure it? And, what is the best insurance option?

Should I insure it?

It’s important to understand which items can and cannot be insured. If the insurance provider will not insure what you are shipping or the shipment destination, it might be wise to consider unbranded boxes that are well packaged to help prevent theft. Every carrier and insurance company has Terms of Use that clearly state their restrictions. This will help you avoid headaches that may come with denied claims for insuring packages that violate their policies.

Once you have read through your carrier’s Terms of Use policy, there are two things you should think about – the risk of your package being damaged, lost or stolen, and the item’s value. After evaluation, it should be clear whether or not you need to insure your packages.

Records of past shipments that were lost or damaged is another great way to assess the need for insurance. If you experience higher than normal issues with shipments, it’s wise to crunch the numbers and see if it is worth the cost for additional coverage.

Some companies opt to insure packages during peak shipping seasons or winter months. The probability of shipments getting lost or damaged during this time increases as carriers battle increased volume and inclement weather. Another factor to consider is shipping to destinations with higher than normal theft rates. Theft rates vary by location within the United States, and both theft and damage rates are generally higher when shipping internationally.

Shipment value

It’s a given that the higher the shipment’s value, the higher the need to insure. Some carriers include insurance up to a certain value, but once you pass that threshold, you’re on your own. Adding additional insurance to packages that surpass that limit can cover replacement costs.  

Declared value is the main focus of most carriers and insurers. If something goes wrong and you need to file a claim, the declared value is what you will be reimbursed. You will need to prove the item’s value so it is important to insure the package for the replacement cost to you, the seller, rather than the marked-up retail replacement cost.

Most insurance companies restrict sellers from using branded boxes as that increases the chance of theft. In most instances, it is best to use unbranded boxes when shipping items. If you are shipping items with higher values and still want to include some type of branding, there are other options. Think about branding the inside of the box or including a packing slip or branded postcard to add that extra something.

Can I insure it?

A carrier or insurance company’s Terms of Use is the best way to determine whether a package can or cannot be insured. The majority of eCommerce items are insurable, but there are exceptions that vary based on the carrier and insurer.

The most common items that can’t be insured are:

  • Currency and other financial instruments
  • Hazardous materials
  • Gemstones

High-value items such as artwork, antiques and electronics can have additional restrictions or limited coverage. Some providers may even require signature confirmations. If ever in doubt, it is important to reach out to your insurance provider for clarification.

Finally, if you’re offering international shipping, there are insurance restrictions based on certain destinations. Within your shipping solution, it may be beneficial to tag those orders so you can easily spot them from the Orders page. Whether you are automatically applying insurance to all or select packages, this is a great tool to identify those orders.

What’s the best insurance option?

Most carriers include insurance for items up to a certain value, so it’s important to read the fine print and make sure you are completely covered. If your package exceeds that limit, additional insurance can be purchased through a third party. Most shipping solutions partner with insurance companies to reduce extra steps and provide cost efficient coverage.

Building a business case

After analyzing your items’ value and the shipping risk factors, it should be easy to develop a business case for adding additional insurance. If your items are insurable, the amount you pay for insurance could help your business in the long run. One consideration is letting the customer decide if they want to purchase additional insurance. There is still a risk that customers who opt out will hold you accountable and negatively impact your customer or future customers’ experiences.

If you have stored data on lost, damaged or stolen orders, a simple analysis can determine whether you can take advantage of included insurance, or if you need to add supplemental insurance. Whether you choose to opt out of insurance if it doesn’t make sense for your company or decide to insure your packages, it is important to look at your business, look at the Terms of Use, and make a decision most beneficial for your company.

This was a guest blog post by ShippingEasyShippingEasy is a cloud-based shipping and inventory solution dedicated to simplifying shipping for eCommerce sellers. By offering the lowest USPS rates and access to your FedEx and UPS rates, sellers can remain competitive in the marketplace. Integrated selling platforms automate the shipping process allowing businesses to save time and money. For more information on eCommerce shipping insurance, download our eCommerce Sellers Guide to Shipping Insurance.

Now Available: Simplify Customer Returns with Store Credit

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At 3dcart, we’re always looking for new ways to improve the shopping experience on both the merchant’s and customer’s end. As part of this continuing mission, we are pleased to announce that with a 3dcart account using our Professional Plus plan or higher, you can now
offer your customers Store Credit.

Sellers know returns are a fact of life, especially during the holiday season. For larger stores, the number of returns can be overwhelming as customers attempt to exchange unwanted gifts. 3dcart’s Store Credit feature is perfect for handling holiday returns, as it greatly simplifies the process and has the added benefit of retaining the sale for your store. Instead of issuing a refund, you can keep your profits and your customer. Store credits will automatically apply to their next order or orders, up to the amount of credits issued.

3dcart’s Store Credit module allows you to automatically notify customers when you issue them store credits, with a customizable email template. Implementation is streamlined and simple. You have full control over the amount of credits you issue the customer and under what circumstances, so you can use store credits as a customer service tool or choose to reward repeat customers at your discretion. Complete Store Credit records are kept in your dashboard, including reference notes that you can leave for you and the customer to see.

For more information on how to use 3dcart’s Store Credit function in your store, visit this article on our knowledgebase.

Here are 4 key reasons why a mobile app will work for your business.

Staying relevant to your consumer base is a tough task. Consumers globally are now using their mobiles significantly more than desktop; expand the potential of your website by converting it to a mobile app, and take advantage of the benefits that come with it.

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Source: Smart Insights http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics

 

 

 

 

 

 

 

 

Here are 4 key reasons why a mobile app will work for your business:

  1. Push Notifications

With an incredible 99% read rate, in comparison to a 22% open rate of a traditional email, push alerts bypass the inbox, and arrive right before the consumer’s eyes, immediately capturing the attention of the viewer.

Push notifications (when used correctly) are an efficient way to keep your business relevant, and increase the amount of users that return to the app.  A Localytics study has shown that when push alerts are enabled, it leads to an average of 88% more app launches than those who do not enable, highlighting the significant improvement in customer engagement that can be created.

push-notifications

  1. Accessibility at the Touch of their Fingers

With the majority of people all over the world now using mobiles more than a traditional desktop – the question is why the change? One reason – accessibility.

Converting your online store into an app means you no longer have to bother with URLs, meaning your loyal customers can reach you directly from their devices’ home screen.

Creating shortcuts for your customers to access your store has obvious benefits for your business, as the path to purchase is simplified. The secondary benefit is that your store’s ‘icon’ on your customers’ home screens serves as a clever marketing reminder for your customers to consider your store when making a purchase, and can work as a trigger to prompt greater sales activity.

  1. Make a Statement

Following on from the inherent marketing value of an app on your customers’ home screen is the message conveyed by your presence in the major app stores.

Have no doubt, innovation gets noticed. Show your customers that you’re committed to innovating ways for them to access your store, and providing the best user experience for them. Even if they continue to access your store in the traditional means, they will appreciate that you are considering them and providing more ways for easy interactions.

On top of that, presence in the major app stores will assist in your SEO too, as Google now takes app presence into consideration when providing their search results.

  1. It’s so easy!

Believe it or not, creating an app of your own is not a difficult task. In fact, with the introduction of My Mobile App to the 3dcart offering, it is now easier than ever before!

My Mobile App makes converting your store into an app easy by providing you with:

  • 3 step creation process. My Mobile App is The Easiest to Use App Builder in the World!
  • Automatically syncing your app with your website: any change you make to your site will be automatically reflected in your app.
  • No extra costs, no hidden charges, no set up fees, and no lock in contracts.
  • Your own personal Dashboard for easy management.

Mobile and apps are the way of the future, there’s no doubting that! Put yourself and your business ahead of the competition, and jump on board the mobile revolution.

Convert your site today to a mobile app with My Mobile App for only $15 per month.

This was a guest blog post by My Mobile App. Learn more about My Mobile App in our app store here.

3dcart’s 2016 Cyber Monday Sale!

Shopping Online for the Hoidays

It’s the most wonderful time of the year… for eCommerce merchants! In only a few short weeks, shoppers will be out in force, and 3dcart is here to help you boost your online store to new heights.

Get ready for a blizzard of traffic and sales this holiday season by taking advantage of our Cyber Monday specials. On November 28th only, we are offering the following discounts to help you prepare for a successful 4th quarter:

  • 20% off all SSLs: SSL (secure socket layer) technology encrypts all customer data to ensure their personal information remains private. Keep your customers safe, and inspire confidence in your store.

Secure your site now!

  • 50% off all themes: Spice up the look of your 3dcart store with a new premium theme. If you’ve had your eye on a particular look for your site, now’s your chance to get it for half price!

Browse themes here!

  • $1,000 off any design package: Get the custom site you want at an affordable price this Cyber Monday! Choose from 4 design packages tailored for your business needs and budget.

Customize your website design now!

  • Address Verification 1 year for $49 (58% off regular price): Connect to the USPS address matching system to automatically fix mistyped domestic addresses, and eliminate shipping errors, carrier penalty fees, and other problems.

Get the Address Verification app here!

  • 50% off DIY Search Engine Optimizaton (SEO): Our SEO experts will set up Google Analytics and provide you with monthly reports on your traffic and SEO errors, as well as an exclusive newsletter— all the information you need to manage SEO on your site.

Increase your site traffic with DIY SEO now!

  • SEO BOGO: Buy one month of any SEO plan and get one month free! Our SEO plans are fully managed packages that will give your website the best rankings possible. Let our team do all the work for you!

Increase your SEO rankings now!

  • Promo Code for 5 myWebmaster tasks for $100 (a $249.95 value): 3dcart’s experts are standing by to help you with your site through our myWebmaster shop, with such tasks as setting up rules and newsletters, importing data, image resizing, and other technical work that you may not want to tackle on your own. This 5-time-use promo code will be applicable to almost all myWebmaster services (any priced at $49.99). Pick up your code now and enjoy 5 myWebmaster services at a steep discount!

Get 5 myWebmaster tasks for only $100!

These deals are only available for a limited time, so jump on them while you can, and ride high atop the Cyber Monday wave as you get ready to say goodbye to 2016. Ring in the New Year with 3dcart, and watch your sales light up like the North Pole!

Small Business Saturday is Next Week: Here’s How to Take Advantage

Fashion Designer Sitting in Front of Three of Her Colleagues at a Desk

The struggle of the small business is well-known. At times it can feel impossible to compete with the big-name companies who are able to offer vast inventory at rock-bottom prices. But did you know that small businesses employ over half of the US population and greatly outnumber large corporations? It can be said that small business is the lifeblood of America.

A small business is defined as any business with fewer than 500 employees, but the majority are owned and operated by a single person. At 3dcart, many of our customers fall into that category, and our goal is always to help you reach success. You have an opportunity now to boost your online (and offline) presence by participating in Small Business Saturday.

Small Business Saturday is an annual event that was created by a non-profit partnership in 2010 and sponsored by American Express as a means to support the efforts of small businesses throughout the US. The event was so successful that the UK adopted it in 2013. Small Business Saturday now ranks with Black Friday and Cyber Monday as one of the most important shopping days of the year. It takes place on November 26 this year, the day after Black Friday.

Businesses can take advantage by visiting the official Small Business Saturday website and signing up to create custom downloadable marketing materials to post both on- and offline. If your business has a brick-and-mortar location, you can have it added to the small business map maintained by American Express. Many communities run small business celebrations; you can find more details on the official site as well.

On Facebook and Twitter, you can publicize your business’s participation by using the hashtags #SmallBusinessSaturday and #SmallBizSat. You can tweet directly to @ShopSmall which is the official account maintained by American Express, and visit the official Facebook page for direct communication with Amex’s Shop Small team.

Just like Black Friday and Cyber Monday, shoppers will be out in force— however, Small Business Saturday is specifically geared toward bringing new customers to your doorstep. Competition is healthy, but customer retention will give you an edge. In order to build a loyal customer base, you first have to get the word out, and Small Business Saturday is a fantastic opportunity to do just that.

Ink 4 Cakes finds success by enhancing their site search


drago-kalajdzic-ink4cakesFounded in 2007, Ink 4 Cakes specializes in edible products ranging from wafer paper, icing sheets, and edible printers with edible ink cartridges. The company features high quality, FDA-approved filtered edible ink, as well as kosher certified icing sheets and wafer paper.

Struggling with search

Through shopper surveys, 3dcart customer Ink 4 Cakes identified a major hole in the customer journey from search to sale. Customers who visited the online store struggled with search. The results of keyword search were frequently too broad, resulting in lost sales and an increased burden on the company’s customer support team.

While some customers prefer using keyword searches to find what they’re looking for, others can use a guiding hand, especially when confronted with a large number of potential product matches. Ink 4 Cakes founder Drago Kalajdzic saw a clear opportunity to help connect confused customers with the products they needed.

Making site search simpler

Through the 3dcart app store, Ink 4 Cakes discovered FusionBot and integrated a more faceted, advanced search solution into their online store. FusionBot’s Advanced Search app creates a series of filtering options that can help customers narrow down the products they see based on factors like price, category, color, feature, and more. These filters live in the sidebar of the site’s search page and update dynamically as customers choose the filters they want to use. So, if a customer chooses the “Edible Inks” category, the page automatically updates the other filters to only include the available brands, uses, features, colors, and other factors associated with that category.

Drago wanted to take this solution to the next level. He got in touch with FusionBot directly. Together, they created a custom “Edible Ink Finder,” a feature on the homepage that makes product filtering fast and simple. When customers visit Ink4Cakes.com, they’re able to choose the exact brand and model of printer and what kind of ink they’re looking for using dynamic drop-down menus, then clicking “search.” The website loads a search results page based on the filters, and customers can tweak their search using the advanced sidebar functionality if they need to.

According to Drago, working with FusionBot to build the customer solution was a great experience. “[FusionBot’s] customer service and implementation were impeccable. Very fast and responsive for questions. Highly professional.”

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Icing on the cake

The product finder helped cut back on unfruitful searches that relied too heavily on customers to find the exact wording for the search. In the first month alone, Ink 4 Cakes realized sweet results, including an 8% jump in conversions and a 30% drop in customer support calls.

Because FusionBot is tightly integrated with 3dcart, Drago can control the search experience from the backend of the ecommerce platform. It all runs together seamlessly, creating a central management experience that helps small business owners keep a tight, organized shop.

To learn more about how FusionBot and 3dcart work together, visit the 3dcart app store.

50% of consumers are still anxious about shopping online. 4 tips that will ease their concerns.

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You may think it’s a generational thing, but consumers of all ages (half to be exact) are still hesitant to make a purchase online.

Online shopping can save a lot of time and energy, and there’s no denying its convenience! But how do you persuade those buyers who are a bit uneasy about making an online purchase?

We’ve broken down the top four customer fears when it comes to shopping online and provided tips on how to overcome their concerns:

  1. “How will I know if the product will live up to my expectations?”

This is a big one. When it comes to making purchases online, customers don’t get to physically hold the product in their hands before buying, and that requires them to trust that the product they order online will actually be what they’re expecting when it arrives at their door.

What you can do:

  • Have reliable, high-quality, product photos and descriptions on your eCommerce store that allow the customer to get a feel for what they’re buying
  • If you’re selling clothing or apparel, identify what size the model in the photo is wearing as well as their body measurements so the customer has something to compare to.
  • Share customer reviews so that buyers can see feedback from those who have purchased the product(s) before.
  1. “What if I change my mind about the product once I receive it?”

Another common fear among online shoppers is that they’ll experience buyers’ remorse once they receive their product and will end up stuck with something they don’t really want.

What you can do:

  • Go above and beyond with your return policy. Reassure your customers that if they change their mind, they can easily return their purchase without hassle.
  • Provide a return shipping label with your delivery so that customers don’t have to hunt for a return address if they choose to send the product back.
  1. “Is my personal information secure?”

When doing anything online, people want to know that their personal information will be protected. This is especially important when it comes to online shopping because customers are typically providing sensitive information such as their home address, credit card number, etc.

What you can do:

  • Only ask for customer information that is absolutely essential for the purchase
  • Make sure your website is secure and protected with an HTTPS connection.
  • Use a secure credit card payment process. Verified by Visa or MasterCard SecureCode are two examples that will assure your customers their credit card information is protected.
  1. What if I have questions or concerns before, during, or after my checkout process?

The one disadvantage to shopping online is that customers don’t have a salesperson in store helping them make decisions and providing answers to their important questions.

What you can do:

  • Have a Frequently Asked Questions (FAQs) page on your website that answers common questions customers might have about the products and the purchasing process.
  • If you have the resources to sustain it, consider offering a Live Chat feature on your website where customers can speak to someone in real-time about their questions and concerns.
  • Have a contact email that customers can send their questions, comments, concerns, and feedback to—and actually respond!

 

Seeing is still believing.  Before the 3dcarts of the world, a consumer would touch the merchandise before they’d buy.  Make your webstore as close to this real experience as you can.  Your site is the sales person.  Your product is a grouping of pictures and text.  But your customer is still a real, live human.

Good luck!

This was a guest blog post by eBridge Connections. eBridge Connections delivers powerful, cloud-based ERP and accounting integration solutions that automate vital business processes while eliminating the need for manual data entry. Leveraging reusable connectors, data touch points and business rules instead of individual maps, eBridge Connections can implement and maintain integration solutions with greater efficiency, ultimately leading to a lower total cost of ownership for customers. Our universal platform supports over 30 accounting and ERP systems including products from Microsoft, Sage, SAP, NetSuite, and Epicor. With connections to the leading eCommerce carts and marketplaces, CRM applications, and hundreds of EDI trading partners, eBridge Connections has become the integration platform of choice for businesses worldwide. Learn more about eBridge Connections here.

November’s Partner of the Month: eBridge Connections

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3dcart is currently partnered with over 200 eCommerce companies. We’re constantly on the lookout for vibrant, innovative partners that can bring state-of-the-art solutions and services to our customers.

For the month of November, our Partner of the Month is eBridge Connections.  Our team interviewed Lauren Macdonald, Marketing Coordinator at eBridge Connections, to help 3dcart merchants get insight into their company and solution.

1. Please provide some general background and history on your company:

eBridge Connections was founded in 1993 by Colin Brown. His vision was to develop and deliver a powerful solution that would move and integrate critical data between an organization’s business applications (eCommerce, CRM, EDI) and their ERP or accounting system.

2. What’s the main service your company offers?

We deliver powerful, cloud-based ERP and accounting integration solutions that automate vital business processes while eliminating the need for manual data entry. Leveraging reusable connectors, data touchpoints, and business rules instead of individual maps, eBridge Connections can implement and maintain integration with greater efficiency, ultimately leading to a lower total cost of ownership for customers.

Our universal platform supports over 30 accounting and ERP systems including products from Microsoft, Sage, SAP, NetSuite, and Epicor. With connections to the leading eCommerce carts and marketplaces, CRM applications, and hundreds of EDI trading partners, eBridge Connections has become the integration platform of choice for businesses worldwide.

3. Describe the integration and how long you’ve been a partner with 3dcart.

Our universal connector “plugs-in” directly to 3Dcart.  Why does this matter: this means that orders, inventory, shipping numbers and product detail are always entered right in both the “cart” and the accounting system.

We’ve been a partner of 3Dcart since the start – too many years to count now!

4. What are the benefits for 3dcart merchants that use your solution?

eBridge Connections powers 3dcart integration with the leading ERP and accounting packages such as Microsoft Dynamics, Sage, NetSuite, SAP Business One, Epicor, and many others. The benefits of this integration for 3dcart merchants are:

  • Eliminates the need for manual data entry between 3dcart store and the merchants’ accounting package
  • Allows 3dcart merchants to save time and money while avoiding the possibility of costly errors
  • Increases the speed of data exchange, improving customer service efficiency
  • Frees up merchants’ time and resources to focus on growing their business

5. What are your solutions’ biggest strengths?

The biggest strengths of an eBridge Connections integration solution are:

  • A fully-managed solution with connectivity, data translation and compliance all handled in the cloud; no on-premise software required
  • Shared business rules that replace the need for mapping and reduce the total cost of ownership
  • Bi-directional, automated data integration between 3dcart and a connected ERP or accounting system
  • Multi-store, and multi-platform (Marketplaces, CRM, EDI) support
  • Access to ePortal, which is our web-based application for data/document management and archiving

Unlimited, 24/7 access to a North American-based support team

6. How does your solution compare to similar solutions in the market?

Our universal connector allows us to plug-in connections from pre-built solutions for all of the leading eCommerce platforms, and accounting/ERP packages. This means that eBridge Connections can implement, deploy, and maintain integration solutions with greater efficiency than other solutions in the market. This ultimately leads to a lower total cost of ownership for our customers.

Furthermore, we are the friendly Canadian company that is proud to say all of our integration solutions are built, maintained, and supported in-house, with no reliance on 3rd party software or developers. This is different than a lot of our competitors who tend to outsource work to other locations.

7. What plans do you have for future development of your solution?

We want to keep empowering the merchant.  Our goal is to make order automation easy, owned in-house and scalable as the business grows, and changes.  If the merchant changes accounting systems, or adds new eCommerce sites, we want to be able to grow with them.  Oh, and we want to have fun too.

8. Any other thoughts for our readers, who are mainly e-commerce merchants?

With an eCommerce integration solution from eBridge Connections, customer and sales order information from your online store is automatically entered into your back-office ERP or accounting system. In turn, product information, inventory, and shipping details are updated automatically on your eCommerce platform to provide customers with essential and up-to-date information.

Our job is to handle the flow of data from one system to another, so that you can get back to focusing on what you do best—selling awesome products online!

To celebrate the Partner of the Month feature, any 3dcart merchant who signs up for eBridge Connections during November will automatically receive 10% off the license fees for their first year! Learn more about eBridge Connections here.

Offer valid 11/1/2016-11/30/2016

Process Payments Quickly and Easily with Vantiv

Vantiv-LogoHaving a versatile, secure, and innovative payment processor for your online store is an important facet of building and maintaining a competitive edge. Businesses and customers alike need a payment solution capable of adapting and responding to evolving market conditions.

3dcart’s newest payment partner, Vantiv, offers a variety of exceptional payment solutions ideal for businesses of all sizes. With support for all major credit cards brands, international, plus popular alternative payment options, Vantiv is a robust payment solution designed to help businesses thrive and succeed.

In addition to their cutting-edge core payments processing, Vantiv offers a host of value-added solutions including:

  • Fraud protection and tokenization: Vantiv’s proactive fraud protection and tokenization helps to protect your store’s reputation and security.
  • Improved Authorizations: Account updating helps your store to optimize approvals and reduce revenue-draining attrition.
  • Reporting: Review critical information, including data analytics and insights, to help you increase efficiency and maximize revenue.
  • Alternative Payment: Vantiv supports popular alternative payment brands like eCheck for increased customer satisfaction.
  • 24/7 Support: First-line support is available via live chat 24/7/365 to assist with technical processing issues.

Ready to take advantage of Vantiv’s robust sets of capabilities? Integrating Vantiv into your store is fast and easy; sign up for a Vantiv account to get started.